T&Cs
TERMS & CONDITIONS
NERVE INDUSTRIES PTY LTD
These terms and conditions contain important information about becoming a member at NERVE INDUSTRIES PTY LTD. By reading this document you are abiding and agreeing to our terms and conditions. If you do not understand something, seek advice from our staff.
What you read in this agreement will overrule anything that someone may have said to you. If you have been told different that to what you read in this agreement, please notify us before you are signing this contract.
1 MEMBERSHIP AGREEMENT
1.1 This membership agreement is a legally binding contract between NERVE INDUSTRIES PTY LTD and you.
1.2 By signing this contract, you are agreeing to all terms and conditions stated.
2 MEMBERSHIP TYPES
2.1 Dance packages: by signing up to these packages you are agreeing to commit to a minimum period of the NSW Public School Terms (Eastern Division). This package will allow you access your enrolled classes per week only.
2.2 Fitness packages: by signing up to this package you are agreeing to a minimum term of six months. This agreement gives you access to the applicable number of classes held by us, the $35 package includes two classes per week, the $45 package includes 3 classes per week and the $55 package included unlimited classes per week.
3 FEES AND INVOICING
3.1 By signing up to any of our fitness membership packages, you allow us access to your direct debit information and give us permission to direct debit weekly membership due.
3.2 By signing up to any of our dance membership packages, you allow us access to your direct debit information and give us permission to direct debit an upfront payment for the term.
3.3 Any payments that are outstanding must be paid. We have the right to deny access to our studio or withhold costumes until your arrears has been paid.
3.5 FITNESS: If you wish to downgrade your membership package, a downgrade fee of $20 will apply.
4 TERMINATION
4.1 A minimum of two weeks written notice/completed cancellation form is required to terminate membership. This fee is taken from the next applicable direct debit date.
4.2 FITNESS: If you cancel within your minimum term of your contract, you are required to pay a cancellation fee.
4.3 We have the right to terminate your membership if any of the terms and conditions are breached.
4.4 If membership is terminated by breach of agreement no refund will be given to you.
5 COOLING OFF PERIOD
5.1 If you have signed up for a minimum term commitment, you are entitled to a 7 DAY cooling off period. You must notify NERVE INDUSTRIES PTY LTD of this via email or visiting the studio.
5.2 If deciding to cancel within the cooling off period, you will receive a refund of any direct debits that have been processed.
5.3 Any refund will be done via EFT. No refunds will be given via cash.
6 SUSPENSION
6.1 A hold on your membership is available on all fitness membership types. A maximum term of 8 weeks and a minimum term of 2 weeks is allowed for your hold. If you are in a commitment & take up the hold option, your commitment period will extend for the additional length of any hold taken.
6.2 An administration fee of $8 per week will be taken for each hold made.
6.3 A hold must start and end on a direct debit date.
7 INJURY/RELEASE
7.1 You acknowledge that the use of our equipment and services involves risk of injury ranging from minor injury to death.
7.2 You agree you know how to exercise safely and are aware of the increase of injury when participating in our classes.
7.3 You agree the use of equipment and participation in classes involves risk; by accepting this risk you agree that the company, employees and trainers will not be liable for any injury (including but not limited to, personal, bodily or mental injury) to you, your partner, spouse, unborn child or relative.
7.4 You agree any damage to equipment caused by you or a guest you bring will be your responsibility to repair and pay for any damage or replacement equipment.
7.5 You agree that the company, employees and trainers are not liable for any lost or stolen personal properties while training on our premises.
7.6 If you have sustained an injury, written documentation must state your condition/injury is too severe to continue performing any form of physical activity, as written by a surgeon and personally handed to us. Otherwise, you will be subject to paying the required cancellation fee.
8 PRIVACY POLICY
8.1 We collect personal information to help us provide our customers with service and to obtain feedback from our customers.
8.2 We may collect personal information from you if you contact us, visit, call or sign up to our studio.
8.3 Any personal information provided to us by you will be for our use only.
9 RULES AND REGULATIONS
9.1 You acknowledge that we have membership policies, rules and regulations for the use of equipment, use of premises & services in place.
9.2 We reserve the right to vary such policies, rules and regulations from time to time.
9.3 Violation of membership, rules and regulations may result in termination of membership at our sole discretion.
9.4 We reserve the right to refuse entry to anyone, including members.
9.5 We reserve the right to cancel membership for breach of the agreement, misconduct, damage to equipment, inappropriate behaviour, drugs use, or a breach of health restrictions, without notice or warning.